Conflict Management
Course Length: 1 day virtual or in person
Participants: varies if virtual or in-person(min:8 ; max:16)
Price per Person: $475.0 per person
Description:
Whether it’s in the form of visible hostility or silent resentment, conflict in the workplace can take a devastating toll on productivity and morale. Managing interpersonal differences is essential to business and protects the emotional health of employees. In this self-paced book, you will learn how to help others settle their differences and work constructively as individuals and groups with a common purpose.
Table of Contents:
Part 1: Foundation
Foundation: Build Commitment
Part Summary
Part 2: Explore
Self-Assessment
Nine Approaches to Managing Conflict and Disagreement
Part Summary
Part 3: Plan
Plan: Gain Support
Part Summary
Part 4: Implement
Implement: Act
Part Summary
Part 5: Follow Through
Follow Through: Stay Involved
Part Summary
